Advanced Support Engineer
Company: Fortinet
Location: Plano
Posted on: October 23, 2024
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Job Description:
Join Fortinet, a cybersecurity pioneer with over two decades of
excellence, as we continue to shape the future of cybersecurity and
redefine the intersection of networking and security. At Fortinet,
our mission is to safeguard people, devices, and data everywhere.
We are currently seeking a dynamic Advanced Support Engineer to
contribute to the success of our rapidly growing business.
You would act as an Advanced Support Engineer for Plano TAC Team to
provide exceptional customer service and technical help for our
loyal customers. The Support Engineer will deliver technical
support excellence to our Customers within the Americas region. We
require candidates with the ability to identify and resolve
problems promptly; to gather and analyze information and to
skillfully develop alternative solutions for customers.
As an Advanced Support Engineer you will be involved in:
We are looking for:
Practical hands-on knowledge of
About Our Team:
Join our team, known for its collaborative ethos, working
seamlessly with global customers, internal engineering teams and
product development groups. Our team culture emphasizes continuous
learning, innovation, and a strong commitment to customer
satisfaction. We embrace Fortinet's core values of openness,
teamwork and innovation, fostering an environment where team
members support each other, share knowledge, and leverage AI to
solve complex technical challenges. Our inclusive and dynamic team
thrives on collaboration and is driven by the shared goal of
maintaining Fortinet's high standards of excellence in
cybersecurity solutions
Why Join Us:
We encourage candidates from all backgrounds and identities to
apply. We offer a supportive work environment and a competitive
Total Rewards package to support you with your overall health and
financial well-being.
Embark on a challenging, enjoyable, and rewarding career journey
with Fortinet. Join us in bringing solutions that make a meaningful
and lasting impact to our 660,000+ customers around the globe.
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Keywords: Fortinet, Plano , Advanced Support Engineer, Engineering , Plano, Texas
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