Director Market Transformation Team -Client Development
Company: Capital One
Location: Plano
Posted on: March 3, 2025
Job Description:
Director Market Transformation Team -Client DevelopmentThe
Market Transformation Team is tasked to help shape, pilot and scale
all our Finance and Navigator Platform cutting edge initiatives.
This position is responsible for managing 3-5 associates who
together, focus on three key responsibilities. 1) Maintain a deep
understanding of our dealership customer problems and be able to
prioritize them in terms of value. 2) Influence and work with
program and product teams to build and develop the most impactful
initiatives that will help drive strong economics in our Finance
and Navigator Platform business. 3) Pilot & Scale these initiatives
nationally in the most effective and efficient ways possible;
setting up the sales team to drive strong economic results
nationally. - -An ideal candidate is someone with deep auto
industry experience, is comfortable interacting and building
relationship with dealerships, shows top-notch influence skills at
the Sr. Leadership Level, can work directly with analysts and
product teams and is able to pilot and deploy difficult initiatives
that require large amounts of problem solving. -General
Responsibilities: -
- Strategic leadership:--- Develop strategies that will drive
growth, profitability, and competitive success for Capital One's
Finance Program and Navigator Platform.
- People leadership:--- Manage and develop your organization and
team leaders.--- Coaching and mentoring associates with the goal of
creating a flourishing environment that develops and retains people
at Capital One -
- Program & Product:--- Harness market intel and identify trends
that will help influence program, product and pricing
strategies
- Client facing:--- Engage dealership partners directly to learn
their pain points, identify the problems they are trying to solve,
and offer solutions leveraging breakthrough technology and
capabilities -
- Go-to-market strategy and execution:--- Plan, execute and
manage the go-to-market strategy. Oversee multiple projects and
programs concurrently -
- Partnership:--- Work closely with colleagues across Capital One
including:--- Product, Sales, Operations, Finance and others to
drive improvement in quality, volume, service, and profitability -
-
- Strategic; analytic orientation: A proven track record of
decision making and problem solving based on analytics. Conceptual
thinking skills must be complemented by a strong quantitative
orientation, given that a large part of the business is based on
rigorous analytic marketing and risk management -
- Ownership mentality with leadership bent: Have the mindset of
an owner with strong business judgment and impeccable integrity,
and lead collaboratively with business partners across the
enterprise. Foster innovation, drive critical decisions, hold
others (and yourself) accountable, and be able to consistently
deliver results -
- Strong executive communication skills: Impeccable written and
oral communication credentials, coupled with strategic influencing
skills and the ability to drive agreement through intellect,
interpersonal and negotiation skills -
- Clear results orientation: Display an intense focus on
achieving both short and long term goals. Drive and execute an
agenda in an uncertain and fluid environment -
- Successful track record of thriving in a fast paced,
entrepreneurial and dynamic environment. -Basic Qualifications: -
- Bachelor's degree or military experience
- At least 5 years of experience in sales management, or
operations, or strategyPreferred Qualifications:
- MBA Degree or Master's degree
- 2+ years of People Leadership experience
- 2+ year of experience in the automotive industry--- At this
time, Capital One will not sponsor a new applicant for employment
authorization for this position.The minimum and maximum full-time
annual salaries for this role are listed below, by location. Please
note that this salary information is solely for candidates hired to
perform work within one of these locations, and refers to the
amount Capital One is willing to pay at the time of this posting.
Salaries for part-time roles will be prorated based upon the agreed
upon number of hours to be regularly worked.Plano, TX: $181,800 -
$207,500 for Director, Client Development - - - - - - - - -
-Candidates hired to work in other locations will be subject to the
pay range associated with that location, and the actual annualized
salary amount offered to any candidate at the time of hire will be
reflected solely in the candidate's offer letter.This role is also
eligible to earn performance based incentive compensation, which
may include cash bonus(es) and/or long term incentives (LTI).
Incentives could be discretionary or non discretionary depending on
the plan.Capital One offers a comprehensive, competitive, and
inclusive set of health, financial and other benefits that support
your total well-being. Learn more at the -Capital One Careers
website. Eligibility varies based on full or part-time status,
exempt or non-exempt status, and management level.This role is
expected to accept applications for a minimum of 5 business days.No
agencies please. Capital One is an equal opportunity employer
committed to diversity and inclusion in the workplace. All
qualified applicants will receive consideration for employment
without regard to sex (including pregnancy, childbirth or related
medical conditions), race, color, age, national origin, religion,
disability, genetic information, marital status, sexual
orientation, gender identity, gender reassignment, citizenship,
immigration status, protected veteran status, or any other basis
prohibited under applicable federal, state or local law. Capital
One promotes a drug-free workplace. Capital One will consider for
employment qualified applicants with a criminal history in a manner
consistent with the requirements of applicable laws regarding
criminal background inquiries, including, to the extent applicable,
Article 23-A of the New York Correction Law; San Francisco,
California Police Code Article 49, Sections 4901-4920; New York
City's Fair Chance Act; Philadelphia's Fair Criminal Records
Screening Act; and other applicable federal, state, and local laws
and regulations regarding criminal background inquiries.If you have
visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at . All information you provide will
be kept confidential and will be used only to the extent required
to provide needed reasonable accommodations.For technical support
or questions about Capital One's recruiting process, please send an
email to Capital One does not provide, endorse nor guarantee and is
not liable for third-party products, services, educational tools or
other information available through this site.Capital One Financial
is made up of several different entities. Please note that any
position posted in Canada is for Capital One Canada, any position
posted in the United Kingdom is for Capital One Europe and any
position posted in the Philippines is for Capital One Philippines
Service Corp. (COPSSC).
Keywords: Capital One, Plano , Director Market Transformation Team -Client Development, Executive , Plano, Texas
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