Director, D&Ai Data Operations, Global & Sector programs Support

Company: PepsiCo
Location: Plano
Posted on: April 2, 2025

Job Description:

OverviewDirector, D&Ai Data Operations, Global & Sector programs SupportResponsibilities

• Visionary Director, Data Operations, to lead our growing data organization. In this role, you will play a pivotal role in maintaining the data pipelines & corresponding platforms (on-prem and cloud). You will be working with teams across globe handling Data programs.
• Lead and manage the end-to-end data pipeline operations, governance, reliability, and performance optimization on Microsoft Azure. This leadership role requires deep expertise in Azure Data Factory (ADF), Azure Synapse Analytics, Azure Databricks, real-time streaming architectures, and DataOps methodologies.
• The ideal candidate will be responsible for ensuring the availability, scalability, automation, and governance of enterprise data pipelines supporting analytics, AI/ML, and business intelligence.
• Lead and manage large-scale DataOps programs, ensuring alignment with business objectives, data governance standards, and enterprise data strategy.
• Oversee the implementation of real-time data observability, monitoring, and automation frameworks to enhance data reliability, quality, and operational efficiency.
• Develop program governance models and execution roadmaps to drive efficiency across data platforms, including Azure, AWS, GCP, and on-prem environments.
• Ensure seamless integration of CI/CD, data pipeline automation, and self-healing capabilities across the enterprise. Partner in building the next generation D&A platform(s), and leading a high-performing data operations team.
• Lead and manage the full people, process and technology driven Data & Analytics platform technology strategy and cultural shift for PepsiCo IT to a world class data first organization working across all Sector S&T.
• Champion of PepsiCo's Data & Analytics program and platform management supporting large scale global data engineering efforts partnering across S&T organization.
• Support Data & Analytics Technology Transformations to provide full sustainment capabilities across the PepsiCo Data Estate, including data platform management automation of proactive issue identification and self-healing abilities.
• Drive automation in DataOps, including CI/CD for data pipelines, automated testing, and version control using Azure DevOps, Terraform, and Infrastructure-as-Code (IaC).
• Partner with Data Engineering, Analytics, AI/ML, CloudOps, and Business Intelligence teams to enable data-driven decision-making.
• Act as a strategic liaison between IT, business leaders, data stewards, and compliance teams to ensure DataOps aligns with regulatory and security requirements.
• Present program updates, risk assessments, and DataOps maturity progress to senior executives and key stakeholders.
• E2E Data operations and sustain - Testing and monitoring process to support global products and projects (cross sector) in partnership with Data Engineering teams.
• Data capture, Data Storage, Integration, Governance and Analytics responsibility in collaboration across organization.
• Day to Day - Data products support, service-level agreements (SLA), and clear definition to meet business demand. Engage with SME's.
• Partner in work Intake process and Agile management process for data platform teams. Lead strategy and direction and drive excellence for PepsiCo customers.
• Actively manage Senior/Executive level relationships up to CEO.
• Strategic: Rapidly create and manage automation-based and structured processes.
• Collaborate with cross-functional teams to identify and resolve issues related to cloud infrastructure and data services.
• Develop and automate operational policies and procedures. Establish crisis management functions that ensure world class time to mitigate for service outages and incidents.
• Lead SRE initiatives, Manage 24X7 support team with on call rotation - response to, mitigation of, root cause analysis and corrective actions.
• Develop and maintain strong relationships with the customer audience. Leverage your skills such as active listening, problem-solving, and being transparent to address difficult customer situations requiring you to set and manage customer expectations while maintaining a trusted customer.
• Enable a customer obsessed environment where team members can relentlessly champion and advocate for our customers.
• Build a team culture that thrives on customer obsession.
• Work collaboratively with wider PepsiCo colleagues to ensure your customer is delighted with their Azure cloud experience.
• Attract and build a diverse, high-performing team with capabilities needed to achieve current and future business objectives.
• Remove barriers to agility and enable the team to shift priorities quickly without losing productivity.
• Develop the appropriate organizational structure, resource plans and culture to support the business objectives and customer deliverables.
• Leverage your technical and operations expertise in cloud and high-performance computing to establish a solid understanding of the business, customers need, and ability to earn trust in relationships.Compensation and Benefits:
  • The expected compensation range for this position is between $125,900 - $249,900.
  • Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
  • Bonus based on performance and eligibility target payout is 25% of annual salary paid out annually and an additional target payout of 10% of annual salary is paid out over 3 years following the end of the performance period.
  • Long term incentive equity may be awarded based on eligibility and performance.
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.Qualifications
    • 15+ years of technology work experience in a large-scale Global organization - CPG preferred.
    • 15+ years of experience working in Data& Analytics field.
    • 15+ years of experience working within a cross-functional IT organization.
    • 8+ years of experience in leadership/management experience.
    • Excellent Communication: must have the ability to empathize with customers and convey confidence.
    • Able to explain highly technical issues to varied audiences.
    • Able to prioritize and advocate customer's needs to the proper channels.
    • Take ownership - Make it happen - Delight the customer.
    • Customer Obsession: Passion for customers and focus on delivering the right customer experience.
    • Growth mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
    • Experience in a leadership role in technical support for mission critical solutions in a Microsoft Azure environment.
    • Site Reliability Engineering experience with modern site reliability practices including automated remediation of issues, or improved scalability, etc.
    • Experience driving Operational Excellence in operating large complex mission critical solutions.
    • Significant experience in delivering large scale operational services in a complex-change environment.
    • Ability to create strategic plans spanning multiple time horizons and across multiple partner Teams.
    • Ability to build cross-functional relationships through trust, respect, and partnership.
    • Ability to discern perceived differing priorities between the business and IT, and identifying a path forward that is mutually beneficial.
    • Experience in driving consensus around and across virtual teams and multiple functions through clear communication of vision and objectives, thorough planning, effective execution, and realization of desired benefits.
    • Track record of consistently delivering excellent results in challenging and/or transformational environments.
    • Experience working across the PepsiCo organization, ideally with multi-country or global implementation experience involving data.
    • Knowledge of some of the key concepts around master data management, data standards, analytics, and digital transformation.
    • Strong knowledge and understanding of data acquisition, data catalogues, data standards, and data management tools.
    • Strong Communication Skills/Able to Persuade/Influence Others at all Organization Levels and the ability foster lasting partnerships.
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Keywords: PepsiCo, Plano , Director, D&Ai Data Operations, Global & Sector programs Support, Executive , Plano, Texas