PHARMACY GRADUATE INTERN (NON-US)
Company: Walgreens
Location: Plano
Posted on: October 4, 2024
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Job Description:
Job Description:Job Summary:Engages in post-graduate pharmacy
activities under direct supervision of licensed pharmacist to
fulfill the State Board of Pharmacy requirements. Provides pharmacy
consulting services to customers regarding the effective usage of
medications, awareness with drug interactions and offering
preventive healthcare services such as immunizations. Responsible
for ensuring the proper compounding, dispensation, review and
verification of prescribed medications within regulatory
guidelines, company policies and procedures. Supports the efficient
workflow of the pharmacy and assists the pharmacy manager in
identifying ways to optimize pharmacy financials, inventory
management and enhance customer experience.Job
Responsibilities:Customer ExperienceEngages customers and patients
by greeting them and offering assistance with products and
services. Resolves customer issues in a timely manner and answers
questions to ensure a positive customer experience.Models and
shares customer service best practices with all team members to
deliver a distinctive and delightful customer experience, including
interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)
and Walgreens service traits (e.g., offering help proactively,
identifying needs, servicing until satisfied, etc.).Develops strong
relationships with most valuable customers by anticipating customer
needs and proactively offering services. Supports efforts on
enhancing customer experience by increasing focus on healthcare
services (e.g. patient consultation, medication management, drug
therapy reviews, and perform retail, clinical, or wellness services
such as immunizations, flu shots, and diabetes awareness) thereby
promoting the shift of the pharmacy role from transactional to
interpersonal.Participates and assists in community events as
requested by Store Manager, Healthcare Supervisor, District Manager
or Pharmacy Manager.OperationsUnder direct supervision of a
licensed pharmacist, counsels patients and answers their questions
regarding usage of medicine, side effects, interactions,
contraindications, patient information privacy, generics, less
expensive medicines, over-the-counter products, and refers to
medical provider as needed to ensure medication is taken correctly,
health needs addressed, and satisfaction with service.Performs
pharmacist tasks including compounding, drug therapy reviews,
verification, and medication management.Reviews, interprets and
accurately dispenses prescribed medications when necessitated by
workload.Ensures the pharmacy operates in accordance to
regulations, company policies and standards. Assists pharmacy
manager with establishing procedures that promotes the efficient
workflow of the pharmacy including assigning roles, coordinating
activities and soliciting employee suggestions. Responsible for the
opening and closing of the pharmacy and shift change duties.Ensures
the use of all elements of the Good Faith Dispensing policy in
conjunction with state and federal controlled substance laws when
filling prescriptions. The Product Review/Retail Fill Process
Pharmacist has the ultimate responsibility for ensuring that the
elements of Good Faith are present.Maintains current knowledge of
information technology associated with pharmacy systems such as
Intercom Plus, registers, automation, StoreNET to provide support
to customers as well as pharmacy staff. Proposes and implements
enhancements to pharmacy systems to further promote
productivity.Ensures the accurate processing of insurance claims to
resolve customer issues and prevent payment rejections. Follows- up
with insurance companies as well as medical providers and
participates in 3rd party audit.Follows-up with medical providers'
offices to clarify prescribed medications, dosages, refills,
interactions and allergies to suggest alternative medications, and
answer medical provider questions.Performs retail, clinical, and
wellness services such as immunizations, flu shots, diabetes
awareness and other preventive healthcare services.Assists and
supports the pharmacy manager in analyzing performance data
including pharmacy financial, customer service, and implementation
of procedures for pharmacy asset protection and inventory
management. Reviews KPI's with Pharmacy Manager, Store Manager, and
Healthcare Supervisor.Develops and maintains good relationships
with local medical community including physicians, nurses, and
other health care providers. Participates in community outreach
activities to promote the pharmacy business and further enhance
growth opportunities.Partners with Central Pharmacy Operations for
customer registration, 3rd party reviews, and assists with
resolving customer issues to support the Well Experience locations.
In virtual environments, conducts virtual product review by
following specific company procedures and guidelines (e.g. using
specific photographs taken by the technicians sent electronically
during the F4 process and reduce transactional tasks).People &
Performance ManagementAssists the Pharmacy Manager with staff
hiring and training. Reinforces the direction of Pharmacy Manager
in staff performance by coaching, and providing constructive
feedback, monitoring customer service, and fostering employee
development.Promotes teamwork and motivates team members by
establishing expectations, monitors and recognizes progress, and
fosters a shared vision.Training & Personal DevelopmentMaintains
current knowledge and skills related to pharmacy and healthcare by
reading pharmacy related journals, company publications, and
communications. Maintains awareness of developments in retail and
management and pursues best practices that would enhance
performance.Obtains necessary certifications, education credits and
training such as People Plus Learning modules as required by the
Company.Seeks professional development by monitoring one's
performance, solicits for constructive feedback, and leverages
pharmacy manager and store manager as mentor and
coach.CommunicationsSupports the Pharmacy Manager and Store Manager
by communicating relevant corporate health and wellness services or
strategy information to pharmacy staff.Job ID: 1431094BRTitle:
Pharmacy Graduate Intern (Non-US)Company Indicator:
WalgreensEmployment Type: Flexible hoursJob Function: Health
Care-PharmacyFull Store Address: 4130 LEGACY
DR,PLANO,TX,75024-03404-04315-SFull District Office Address: 4130
LEGACY DR,PLANO,TX,75024-03404-04315-SExternal Basic
Qualifications:Bachelor's degree in Pharmacy from accredited
University outside the United StatesForeign Pharmacist Graduate
Equivalency Certificate (FPGEC).Intern permit/certificate issued by
the respective Board of Pharmacy, if required.Willingness to obtain
pharmacist licensure from the respective Board of Pharmacy in the
states within the district within 45 days of completion of intern
hours.Experience performing prescription dispensing activities that
demonstrate a strong working knowledge of applicable state and
federal controlled substance laws.Certified Immunizer or willing to
become an immunizer within 90 days of hire.Preferred
Qualifications: An Equal Opportunity Employer, including
disability/veteransAbout Walgreens Boots AllianceWalgreens Boots
Alliance (Nasdaq: WBA) is a global leader in retail pharmacy,
impacting millions of lives every day through dispensing medicines,
and providing accessible, high-quality care. With more than 170
years of trusted healthcare heritage and innovation in community
pharmacy, the company is meeting customers' and patients' needs
through its convenient retail locations, digital platforms and
health and beauty products.Including equity method investments, WBA
has a presence in more than 25 countries, employs more than 450,000
people and has more than 21,000 stores.WBA's purpose is to help
people across the world lead healthier and happier lives. The
company is proud of its contributions to healthy communities, a
healthy planet, an inclusive workplace and a sustainable
marketplace. WBA is a participant of the United Nations Global
Compact and adheres to its principles-based approach to responsible
business.WBA is included in FORTUNE's 2021 list of the World's Most
Admired Companies*. This is the 28th consecutive year that WBA or
its predecessor company, Walgreen Co., has been named to the
list.More company information is available at
www.walgreensbootsalliance.com.This information is being provided
to promote pay transparency and equal employment opportunities at
Walgreens. The current salary range for this position is $28.60 per
hour - $41.15 per hour. The actual hourly salary within this range
that you will be offered will depend on a variety of factors
including geography, skills and abilities, education, experience
and other relevant factors. This role will remain open until
filled. To review benefits, please click here
jobs.walgreens.com/benefits . If you are applying on a job board or
unable to click on the link, please copy and paste this URL into
your browser jobs.walgreens.com/benefitsShift: VariousStore:
Keywords: Walgreens, Plano , PHARMACY GRADUATE INTERN (NON-US), Hospitality & Tourism , Plano, Texas
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