APM Technical Architect ServiceNow Technical Architects

Company: NTT DATA, Inc.
Location: Plano
Posted on: February 10, 2025

Job Description:

APM Technical Architect ServiceNow Technical ArchitectsDate: Feb 5, 2025Company: NTT DATA ServicesNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking an APM Technical Architect ServiceNow Technical Architect to join our team in Plano, Texas (US-TX), United States (US).Why we think this position is great:ServiceNow Technical Architects work on dynamic teams to deliver the most challenging and complex solutions on the ServiceNow platform. Looking for someone who will build trust through responsiveness, preparedness, punctuality, and accountability on all aspects of a project. You will attend and contribute to discussions within workshops, meetings, and conduct calls with customers independently. This role performs system administration support for clients, including but not limited to: form configuration, simple scripting, Service Catalog configuration, and Custom Homepages, Dashboards, etc. Have a love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.Primary Responsibilities:

• Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform, advising clients on best practice to create lasting value and enhanced experiences.
• Contribute on multiple Agile engagements, utilizing the NTT methodology and tools to enhance project efficiency and quality.
• Define technical and design approaches, lead scrums, and advise technical consulting resources on development and configuration activities.
• Lead sprint planning and review meetings, ensure the technical team follows the NTT methodology, and drive towards successful project completion.
• Estimate time and effort for technical resources and proactively communicate progress and forecast changes to the Engagement Manager.
• Own the technical quality on customer projects, participate in code reviews, and oversee Go-Live planning efforts.
• Assist with discovery workshops and collaborate closely with Business Process Consultants to define customer requirements.
• Participate in internal knowledge sharing, coaching, and collaboration activities and initiatives.Basic Qualifications:
• 5+ years of hands-on ServiceNow experience.
• 5+ years APM experience.Preferred Qualifications:
• ServiceNow Certified System Administrator Certification.
• ServiceNow Certified Implementation Specialist Certification in additional practice areas such as ITAM, ITBM, SPM, WSD, CSM, ITOM, HRSD, GRC, IRM, ITSM, Service Portal (UX Design), etc.
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Keywords: NTT DATA, Inc., Plano , APM Technical Architect ServiceNow Technical Architects, IT / Software / Systems , Plano, Texas