Supervisor

Company: Food Safety Net Services
Location: Carrollton
Posted on: February 1, 2025

Job Description:

Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team - including believing in you. POSITION DESCRIPTION: The Sample Receiving Supervisor is responsible for ensuring that all customer samples are processed in a timely, accurate and efficient manner. The Supervisor is responsible for overseeing the activities of Sample Receiving department and all associates/assistants. ESSENTIAL FUNCTIONS: Coordinates all incoming sample work requests and manages staff and daily work schedules to ensure timely and efficient processing of all samples. Enters data into the Certified Laboratories Information Management System (LIMS) in a timely and accurate manner. Directs the activities of the department including sample logging priorities by customer, to ensure the timeliness, accuracy and reliability of the work. Oversees the clerical review of all sample logging in LIMS in order to eliminate logging and transcription errors. Collaborates with client services to ensure all customer specifications (Products) are correct and match client requests forms. Collaborates with the other department supervisors to ensure they are aware of the sample volumes that have been received and can prepare for any out of the ordinary or high-volume testing requests. Acts as a resource for Associates and Assistants. Manages department metrics and KPI's Trains and oversees the Associate and Assistants as required. Participates in special projects as assigned by the Manager/Supervisor. Keeps the Manager/Supervisor informed of issues or problems within the department. Interacts with clients, suppliers and vendors as required. Learns new techniques and technologies and trains others as appropriate. Works effectively with other departments. Responsible for the execution of all ISO 17025 and other accreditation/ QC requirements. Ensures supply stocks are maintained in the department and initiates orders as needed. Other duties as required. POSITION REQUIREMENTS: AS degree in Science and appropriate industry specific experience. BS degree preferred. Good conceptual basis in laboratory setting with proven ability to perform basic lab techniques. Critical thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Excellent organizational skills - ability to use your time, energy, resources, etc. in an effective manner. Time management - one's own time and the time of others. Training - teaching and guiding others how to complete a process from beginning to end. Strong relevant qualitative and quantitative skills. Excellent arithmetic skills - using mathematics to solve problems. Good communication skills - speaking, reading, writing and listening. Manual dexterity. Ability to stand for prolonged periods. POSITION OBJECTIVES: Effective management of the Sample Receiving staff to support departmental, divisional, and corporate goals, including: Performance management Coaching and development Employee engagement Day to day assignments, workflow, and productivity In collaboration with Corporate and Laboratory Management makes recommendations relating to hiring, terminations, and employment matters. PHYSICAL DEMANDS Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens Noise level varies from quiet to loud Temperature varies from hot to cold Color vision and depth perception Interactive and fast-paced team oriented tasks Overnight Travel may be required at the discretion of management Regularly lift and/or move up to 25 pounds. Benefits : Progressive 401k Retirement Savings Plan Employer Paid Short- Term and Long-Term Disability, and Life Insurance Group Medical Tuition Reimbursement Flexible Spending Accounts Dental Paid Holidays and Time Off Many positions which qualify for the company bonus program Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status. Employment Type: Full Time

Keywords: Food Safety Net Services, Plano , Supervisor, Other , Carrollton, Texas