Franchise Business Partner, Burger King, US South
Company: Restaurant Brands International
Location: Dallas
Posted on: April 12, 2025
Job Description:
About Restaurant Brands International:Restaurant Brands
International Inc. is one of the world's largest quick service
restaurant companies with over $40 billion in annual system-wide
sales and over 30,000 restaurants in more than 100 countries. RBI
owns four of the world's most prominent and iconic quick service
restaurant brands - TIM HORTONS, BURGER KING, POPEYES, and
FIREHOUSE SUBS. These independently operated brands have been
serving their respective guests, franchisees and communities for
decades. Through its Restaurant Brands for Good framework, RBI is
improving sustainable outcomes related to its food, the planet, and
people and communities.Position Title: Franchise Business Partner,
BK, SouthLocation: Dallas, TexasJob Overview:The Franchise Business
Partner is responsible for the operational performance of all
franchise organizations and restaurants within their markets with a
specific account management focus on mid-size Franchisees who
operate portfolios ranging from approximately 13 to 40 restaurants.
The Franchise Business Partner works closely with Burger King
franchise owners' leadership teams to implement strategies and
processes designed to enable delivery of a great guest experience,
optimize franchise business and operational performance, and
achieve restaurant and company targets. The Franchise Business
Partner is also responsible for ensuring that franchisees operate
within Burger King standards and policies.Responsibilities:
- Conduct holistic franchisee business reviews for key accounts
to address all areas of the business: restaurant succession
planning, development obligations (midterms, remodels, closures,
etc.), operations, sales, profitability, financial health and
technology.
- Consult and support franchisees regarding restaurant operations
and develop short/mid/long-term plans that lead to productive,
efficient & profitable business model.
- Create data-driven, long-term goals and operational & service
needs strategies to achieve desired results, in collaboration with
franchisee teams and above restaurant leaders.
- Support new franchisee onboarding and site visits.Essential
Duties:
- Develop effective professional relationships with franchisee
leadership and their field teams, enabling the productive and
efficient exchange of information and ideas that drive
performance.
- Lead and oversee Operation Partners (OPs) to ensure optimal
execution of BK US system-wide and regional initiatives.
- Develop Operation Partners to maximize value in field while
providing opportunity for continuous career development.
- Utilize RBI's Problem-Solving Methodology to analyze
performance and identify opportunities to assist operators in
ongoing business improvement.
- Supply Chain problem resolution and coordination (DC level
impact on respective DMAs).
- Test market execution and support market testing.
- Responsible for protecting brand standards in areas such as
food safety, restaurant cleanliness, and repair & maintenance by
routinely advising franchisee restaurant leadership teams on areas
of opportunity and strategies for maintaining excellence.
- First point of escalation for Zero Tolerance and REV (Brand
Standards inspections) fails.
- Responsible for ensuring great results are achieved the right
way with honesty and integrity by reporting restaurant metrics as
true reflections of restaurant performance.
- Seed and targeted restaurant training in partnership with
OPs.
- Support business review and action plan execution for GM/RVP
key accounts.
- Review and support creation of OP business reviews and action
plans.Preferred Skills:
- Bachelor's degree in business or related field required.
- 7+ years of operations experience in QSR, retail, food &
beverage, or similar franchised industry.
- Strength in building and developing relationships with clients,
colleagues, business partners.
- Skilled in root-cause problem solving methodologies.
- Ability to present operational information both orally and
written (PowerPoint).
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and
Outlook).Restaurant Brands International and all of its affiliated
companies (collectively, RBI) are equal opportunity and affirmative
action employers that do not discriminate on the basis of race,
national origin, religion, age, color, sex, sexual orientation,
gender identity, disability, or veteran status, or any other
characteristic protected by local, state, provincial or federal
laws, rules, or regulations. RBI's policy applies to all terms and
conditions of employment. Accommodation is available for applicants
with disabilities upon request.
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Keywords: Restaurant Brands International, Plano , Franchise Business Partner, Burger King, US South, Other , Dallas, Texas
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